Organizing Quiz: Are You Following Up With Candidates?
It’s easy to get distracted as an organizer. Every day brings more fires to put out so to speak. We get pushed and pulled in different directions and this creates the possibility for a candidate to fall through the cracks. Are you doing enough to follow up with candidates?
My guess is that there are opportunities for greater communication.
Take This Simple 3-Question Construction Organizing Quiz To Discover How Good Your Follow Up Is
1) Do you return all your calls?
People expect to be contacted in a short period of time. If you don’t it won’t take long before you get a bad reputation. By not returning calls you are sending a message that says, “you really aren’t that important to me.” This may not be the case, but there’s an assumption. Imagine the opportunities you could be missing out on. Return every call and you will gain the respect of your candidates.
2) Do you mail out follow up letters?
People will forget most of what you said on the phone. They will get lost on the way to your office. Some won’t bring the documentation you require. Others will feel confused or neglected, not sure what you expected them to do next. Here’s an opportunity to set the record straight by highlighting what was said in your telephone conversation. Provide a checklist of needed paperwork, an explanation of how you intend to help the person. You might even provide a map to your location with office hours and major cross streets. This will help to reinforce your instructions.
3) Do you gather enough information?
So you have the persons first and last name, but do you have their address, phone number and email address? How about knowing what contractors the person has worked for, their level of education and how much is being earned? Think how much better you will be able to serve the person if you had more ways to keep in touch. Give yourself plenty of options for contacting the person and give them options for contacting you.
There are some great reasons for doing this. For example; when things get busy you will rely on your database to fill positions or seek referrals of friends and coworkers. If a question comes up about a certain employer you will know just who to contact to get the answer. You will have a better understanding of who the players in your industry are and better communication with those affected.
If you found yourself not taking advantage of follow up opportunities in my quiz, you’re not alone. If you want the benefit of more members, improved satisfaction and, higher percentage of retention then you need to take action today.
